FACILITY DESIGN GUIDES
ADMINISTRATIVE SPACES

Reservations

4min

Objective

Provide dedicated or shared workstations for reservationists. The reservations staff area functions as a call center. Employees manage phone and internet reservation traffic for the facility. At smaller facilities this may be handled by the hotel operations.

Space Planning

Position within the administration area or within the back of house support areas.

Design Features

Quiet location with sound attentuation to prevent outside noise from creating distruption and also from inside noise bleeding into any adjacent serene spa space

Partitions or panels separating individual workstations

Flooring and Wall Finishes

For the flooring, a quality carpet that holds up to high traffic.

For the wall finishes, standard sheetrock and paint is typical.

Furniture and Equipment

Per Workspace

  • Straight tabletop work surface
  • Box/box/file cabinet
  • 1 task chair